Tax season is here, and millions of Americans are expecting refunds. But along with the excitement comes a serious warning: tax scams are on the rise. Cybercriminals are using advanced tactics to trick taxpayers into revealing personal and financial information. If you’re not careful, you could lose your refund—or worse, become a victim of identity theft.
In this article, we’ll break down the most common tax scams in 2025, how they work, and how you can protect yourself.
Tax Scams Are Growing: The Shocking Numbers
Tax scams are nothing new, but they are getting more sophisticated. According to the IRS, Americans lost $5.5 billion to tax fraud in 2023. And already in 2025, cybersecurity experts have reported a 77% increase in tax-related phishing attempts.
With the rise of AI-generated scams, it’s becoming harder to spot fake emails, texts, and websites. Scammers are making near-perfect copies of official IRS pages and using fake caller IDs to impersonate tax officials.
If you’re expecting a refund, it’s important to stay alert. Let’s take a look at the most common scams and how to avoid them.
Common Tax Scams in 2025
1. Recovery Rebate Credit Scam
One of the biggest scams this year involves the Recovery Rebate Credit (Economic Impact Payment). Scammers pretend to be the IRS and claim you need to provide personal information to get your refund.
Red Flag: The IRS has confirmed that eligible taxpayers do not need to take action. Refunds will be automatically deposited or sent by check.
2. Fake IRS Phone Calls
Scammers impersonate IRS agents and demand immediate payment for fake debts. They may threaten arrests, lawsuits, or even deportation if you don’t comply.
Red Flag: The IRS never calls you first. If you receive a threatening call, hang up and report it to the IRS fraud hotline.
3. Phishing Emails and Text Messages
Scammers send fake emails and texts that appear to be from the IRS. These messages contain links to bogus websites that steal your personal data.
Red Flag: The IRS does not contact taxpayers via email, text, or social media. Do not click on suspicious links.
4. Fake Tax Preparer Scam
Some scammers pose as professional tax preparers and promise bigger refunds. They collect your personal data and either steal your refund or use your information for identity theft.
Red Flag: Always verify your tax preparer’s Preparer Tax Identification Number (PTIN) on the IRS website before hiring them.
5. Fake E-Filing Websites
Cybercriminals are creating fraudulent e-filing websites that look like official IRS sites. When taxpayers enter their Social Security numbers and financial data, scammers steal the information.
Red Flag: Legitimate federal tax websites always end in “.gov”. Any website ending in “.com” or “.net” is suspicious.
How to Protect Yourself from Tax Scams
File Early: The sooner you file your return, the less time scammers have to file a fake return in your name.
Ignore Unsolicited Messages: If you receive an unexpected email, text, or call about your taxes, do not respond.
Verify Your Tax Preparer: Check their credentials on IRS.gov and ask for their PTIN number.
Use Official IRS Channels: Only visit IRS.gov for tax-related information.
Report Scams: If you get a suspicious message, forward it to phishing@irs.gov or call the IRS fraud hotline.
What to Do If You’ve Been Scammed
If you suspect you’ve fallen for a tax scam, act fast:
Report identity theft at IdentityTheft.gov. Contact the IRS at 1-800-829-1040 to alert them. Place a fraud alert on your credit report at Experian, Equifax, or TransUnion. Monitor your bank accounts for suspicious transactions.
Final Thoughts
Tax season is stressful enough without the added risk of scams. By staying informed and cautious, you can protect your personal information and refund.
RedBird Technology Solutions is committed to keeping you safe from cyber threats. If you need expert IT security services, contact us today.
The Stargate Project is taking bold steps to shape the future of artificial intelligence (AI) and secure the United States’ leadership in this critical field. With a massive $500 billion investment planned over the next four years, Stargate aims to build the infrastructure needed to support OpenAI and other technology leaders in advancing AI innovation. Starting with an initial $100 billion deployment, this ambitious project is set to create hundreds of thousands of jobs, boost the U.S. economy, and contribute to global advancements in technology.
In this article, we’ll explore what makes the Stargate Project a groundbreaking initiative, its key partners, and how this endeavor could elevate humanity.
Rows of powerful AI servers highlight the collaborative effort to strengthen America’s AI infrastructure.
What is the Stargate Project?
The Stargate Project is a new company focused on building next-generation AI infrastructure in the United States. Backed by leading organizations such as SoftBank, OpenAI, Oracle, and MGX, this initiative is designed to expand AI capabilities while ensuring national security and economic growth.
With plans to start in Texas and expand to other locations across the country, Stargate will create new campuses and state-of-the-art facilities to house this cutting-edge technology. The project’s primary goal is to provide the necessary computing power and infrastructure to support the development of artificial general intelligence (AGI), which is the next frontier in AI technology.
Key Numbers Behind Stargate
Here are some important stats about the Stargate Project:
$500 Billion Investment: Stargate will invest this amount over four years to build AI infrastructure in the U.S.
$100 Billion Initial Deployment: The first phase of the project will deploy $100 billion immediately.
Hundreds of Thousands of Jobs: The initiative will create job opportunities for Americans, revitalizing industries and supporting re-industrialization.
Global Impact: The project is expected to generate massive economic benefits for the entire world while maintaining America’s strategic leadership in AI.
The two primary partners driving Stargate are SoftBank and OpenAI:
SoftBank provides the financial leadership for the project. Masayoshi Son, the chairman of SoftBank, will serve as the chairman of Stargate.
OpenAI takes on operational responsibilities, leveraging its expertise in AI research and development.
Technology Partners
Stargate is supported by several of the biggest names in technology, including:
Microsoft: OpenAI will continue using Microsoft’s Azure platform to scale AI training and product development.
NVIDIA: A long-time collaborator with OpenAI since 2016, NVIDIA brings its expertise in GPUs and AI hardware.
Oracle: Oracle is playing a major role in the infrastructure buildout and operations.
Arm: Arm’s contributions to AI hardware and design make it another key player in the project.
These partnerships highlight a unified effort to combine software, hardware, and cloud computing expertise to push AI capabilities to the next level.
A city transformed by AI technology, showcasing connectivity and sustainable design through the Stargate Project.
Why Stargate Matters
Supporting AI Leadership in the U.S.
The Stargate Project strengthens the United States’ position as a leader in AI innovation. With massive investments and cutting-edge infrastructure, the country can maintain its competitive edge in this critical field.
Job Creation
The project will create hundreds of thousands of American jobs, ranging from construction to technology-focused roles. This re-industrialization effort will also provide long-term opportunities in AI, engineering, and infrastructure management.
Boosting National Security
AI plays a vital role in national defense and cybersecurity. By building advanced computing systems domestically, Stargate enhances America’s strategic capabilities and ensures allies are equipped with state-of-the-art technology.
Driving Economic Growth
The $500 billion investment will stimulate local economies, particularly in areas where new campuses and facilities are built. Additionally, the infrastructure will support innovation, leading to new products and services that benefit businesses and consumers worldwide.
These advanced control panels showcase the precision and sophistication of modern AI systems.
Innovations in AI Infrastructure
One of Stargate’s primary focuses is creating infrastructure that enables the development of AGI, a type of AI designed to perform a wide range of tasks with human-like intelligence. To achieve this, Stargate will leverage:
High-Performance Computing Systems: NVIDIA’s GPUs and Microsoft’s Azure platform will provide the raw power needed for AI training and deployment.
Advanced Collaboration Tools: By combining expertise from Oracle, Arm, and OpenAI, the project will optimize workflows and accelerate breakthroughs in AI research.
Sustainability Initiatives: With a growing focus on energy efficiency, Stargate aims to minimize its carbon footprint while delivering cutting-edge solutions.
How Stargate Builds on Existing Partnerships
Stargate builds upon several long-standing collaborations:
OpenAI and NVIDIA: Their partnership, which began in 2016, has been critical in advancing AI models and frameworks.
OpenAI and Microsoft: As OpenAI continues to expand its use of Azure, the relationship with Microsoft ensures scalability and reliability in delivering AI services.
OpenAI and Oracle: Oracle’s recent involvement strengthens Stargate’s ability to handle complex data processing and storage needs.
What’s Next for Stargate?
Stargate is already underway, with the initial buildout starting in Texas. As the project progresses, additional locations across the U.S. will be evaluated for new campuses. The team is focused on creating a scalable model that combines technical excellence with economic benefits for local communities.
A Vision for the Future
At its core, Stargate aims to elevate humanity by advancing AI technologies that solve complex challenges. From enabling creative innovation to addressing global issues like climate change, AGI has the potential to transform industries and improve lives.
By building the infrastructure necessary for these advancements, Stargate is not only supporting OpenAI’s mission but also contributing to the betterment of society as a whole.
A mysterious glowing portal inspires the imagination, representing technological breakthroughs of the future.
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At RedBird Technology Solutions, we understand the importance of technology in building a secure and connected future. Whether you need cutting-edge IT services or high-quality security camera installations for your home or business in Milwaukee, we’ve got you covered.
Want to learn more about protecting yourself online? Check out our latest article: 10 Common Internet Scams and How toAvoid Them. Let us help you stay safe in a rapidly evolving digital world.
Netflix has announced another round of price increases for its subscription plans. Starting soon, users across the United States, Canada, Portugal, and Argentina will notice higher prices on their next billing cycle. These changes come alongside the company’s record-breaking growth, with 19 million new subscribers joining Netflix in the last few months of 2024. Let’s break down what these price hikes mean, why they’re happening, and what Netflix subscribers can expect.
New Netflix Prices for 2025
Netflix’s pricing adjustments will impact nearly all subscription plans. Here’s a quick breakdown of the changes:
Ad-supported plan: Increasing from $6.99 to $7.99 per month.
Standard plan (ad-free): Increasing from $15.49 to $17.99 per month.
Premium plan (ad-free): Increasing from $22.99 to $24.99 per month.
Netflix spokesperson MoMo Zhou confirmed these changes, which will be applied during subscribers’ next billing cycle. This marks the first time Netflix has raised the price of its ad-supported plan since its launch in 2022.
A cozy setup for streaming Netflix, featuring the iconic red logo on a smart TV.
Why Netflix is Raising Prices
According to Netflix’s letter to investors, the price hikes are aimed at supporting continued investments in programming and enhancing the platform. The company stated:
“We will occasionally ask our members to pay a little more so that we can re-invest to further improve Netflix.”
This isn’t Netflix’s first price adjustment. The last increase occurred in October 2023, signaling a trend of regular pricing evaluations as Netflix continues to scale its services globally.
Netflix’s Record Growth in 2024
Despite the higher prices, Netflix’s subscriber base is thriving. In late 2024, Netflix reached 300 million global subscribers, adding a record-breaking 19 million new users in just one quarter. This growth highlights Netflix’s success in capturing a massive audience with its diverse content and innovative offerings.
Even with such success, Netflix executives believe there’s still plenty of room to grow. The company noted that streaming accounts for less than 10% of TV viewing in markets where it’s available. With streaming on the rise, Netflix sees a “long runway for growth” in both domestic and international markets.
Introducing the Extra Member with Ads Plan
Netflix is also expanding its offerings with a new Extra Member with Ads plan. For $6.99 per month, subscribers can add an additional ad-supported membership for someone outside their household. For those who prefer ad-free viewing, the price for an extra member has increased from $7.99 to $8.99 per month.
This option provides flexibility for families or friends who want to share an account but live in different households. It also aligns with Netflix’s push to monetize account-sharing after years of leniency.
A clear breakdown of Netflix’s updated subscription plans and pricing for 2024.
Netflix’s Content Strategy: Bigger and Bolder
Netflix isn’t just increasing prices—it’s also doubling down on delivering high-quality content. The platform ended 2024 with an impressive lineup, including:
New seasons of fan favorites like Squid Game and Arcane (a spinoff of League of Legends).
A push into live event programming, such as the highly viewed NFL games featuring performances from stars like Beyoncé and Mariah Carey.
Record-breaking live sports and entertainment events, including the Mike Tyson vs. Jake Paul boxing match and Netflix’s debut with WWE’s Monday Night Raw, which drew 4.9 million viewers.
Netflix’s live content strategy focuses on “can’t-miss, special event programming” rather than acquiring rights to regular season sports. This unique approach allows Netflix to stand out from competitors like Disney+ and Amazon Prime Video.
What Does This Mean for Netflix Subscribers?
For subscribers, the new prices mean paying more for the same content library. However, Netflix argues that these changes reflect the platform’s commitment to delivering value. The price increases fund larger investments in original programming, live events, and innovative features that improve the overall viewing experience.
Alternatives to Consider
If you’re on a tight budget, consider these tips to make the most of Netflix or explore alternatives:
Switch to the ad-supported plan: At $7.99, this tier offers a more affordable way to access Netflix content.
Share an account: The Extra Member with Ads plan is a cheaper way to split costs with someone outside your household.
Compare streaming services: Platforms like Disney+, Hulu, and Amazon Prime Video may offer competitive pricing or content you enjoy more.
Exploring Netflix Originals on a laptop, including hit series like Stranger Things and Black Mirror.
Netflix’s Broader Impact on Streaming
The price hike comes at a time when competition in the streaming industry is fiercer than ever. Platforms like Disney+, Max (formerly HBO Max), and Amazon Prime are vying for market share, each offering unique content to attract subscribers.
Netflix’s ability to maintain record growth, even with price increases, demonstrates the platform’s dominant position in the industry. By prioritizing high-quality programming and new features, Netflix is setting itself apart as a leader in the streaming space.
A bold Netflix display in a red-lit room, creating a cinematic atmosphere.
Final Thoughts: Is Netflix Still Worth It?
Netflix continues to raise prices as it grows its content library and live event programming. While the increases may frustrate some subscribers, others may see value in the platform’s diverse offerings, cutting-edge content, and unmatched global reach.
If you’re considering whether Netflix is worth the price, weigh the cost against the value you receive. For many, Netflix remains the go-to streaming platform for quality entertainment, even at a higher cost.
The Netflix app displayed on a smartphone, showcasing its accessibility on mobile devices.
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Finding cool tech doesn’t mean you have to spend a fortune. Every year, amazing gadgets hit the market that combine functionality, innovation, and affordability. In fact, 2024 has brought some of the most exciting, budget-friendly tech yet—all under $50!
Whether you’re looking for a gift, upgrading your setup, or simply treating yourself, this list has something for everyone. From futuristic LED lights to mini monitors and must-have tools, these gadgets prove you don’t need to break the bank for quality and style.
Below are the top 10 cool tech gadgets under $50 for 2024, selected based on popularity, usefulness, and creativity.
1. 3D Hologram Fan Projector
Imagine a 3D image floating in mid-air—it’s real with this incredible gadget! The 3D Hologram Fan Projector features a 6-inch blade with 224 LEDs that spin so quickly it creates a holographic illusion.
Key Features:
Displays custom images and videos.
Controlled via a mobile app or remote.
Mountable for safety and continuous display.
Best Use: Personalize it with family photos, favorite logos, or even Pokémon videos.
Price: Around $45.
This gadget is perfect for home decor, events, or as a conversation starter. Mount it up high for safety—trust us, those spinning blades pack a punch!
Displays current and desired PSI for easy adjustments.
Doubles as a 9,000 mAh power bank.
Includes a built-in flashlight and emergency SOS light.
Comes with all the necessary tips and nozzles.
Price: Just $40.
Keep it in your glove box for those “just in case” moments—whether you need to fill a tire, charge your phone, or use the flashlight during roadside emergencies.
Adds Apple CarPlay and Android Auto to older cars.
Customizable display settings.
Works at home or in your car as a secondary hub.
Best Use: Stream directions, play music, or use it as a tiny screen at your desk.
Price: $50.
If your car lacks CarPlay or Android Auto, this screen is an affordable way to upgrade your driving experience.
Great Tech Doesn’t Have to Be Expensive
These top 10 tech gadgets under $50 prove that you can find affordable, useful, and cool products without breaking your budget. From 3D projectors to laser levels and retro clocks, there’s something for everyone—whether it’s for work, play, or everyday convenience.
Ready to grab your favorites? Many of these gadgets also make great gifts for tech lovers, DIYers, and car enthusiasts.
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The internet has become a daily necessity for most people, but it also opens up opportunities for scammers to take advantage of unsuspecting users. According to the FBI’s Internet Crime Complaint Center (IC3), Americans lost nearly $10.3 billion to internet scams in 2022 alone. Being aware of common scams and understanding how to avoid them is crucial to protect yourself from becoming a victim. Here are 10 common internet scamsand tips on how to avoid them.
1. The “Accidental” Money Transfer Scam
This scam usually involves receiving money through platforms like Venmo, PayPal, or other digital payment services from someone you don’t know. The scammer then reaches out, claiming they sent it by mistake and asks you to return the money. However, the original transfer was made using stolen funds or fraudulent accounts, and when it is reversed, you lose the money you sent back.
How To Avoid It:
Don’t send money back to strangers. If you receive an unexpected payment, contact the platform’s support team instead of engaging with the sender.
If you’re selling an item online, scammers may offer to pay more than your asking price. They then request you return the “overpayment” or ship the item in advance. Once the funds are processed, they disappear or their payment method bounces, leaving you without your item and the money.
How To Avoid It:
Only accept payments through secure platforms like PayPal or eBay’s payment system. Avoid accepting checks from strangers.
3. Online Shopping Scams
This scam happens when buyers purchase items from fraudulent websites or sellers on platforms like Craigslist. Either the product never arrives, or the buyer receives counterfeit goods. According to AARP, 1 in 5 online shoppers has encountered a shopping scam.
How To Avoid It:
Stick to trusted websites and marketplaces with buyer protection. If the price seems too good to be true, it probably is.
4. Lottery and Prize Scams
You receive an email, text, or phone call informing you that you’ve won a lottery or sweepstake, but to claim your prize, you need to pay a fee upfront. There is no prize, and once you send the money, the scammer disappears.
How To Avoid It:
Ignore any unsolicited “prize” notifications. Legitimate contests don’t require you to pay fees to claim a prize.
5. Job Posting Scams
Fake job postings are rampant on popular job boards. Scammers ask for fees to process applications, run background checks, or claim you need to buy equipment from them. These positions are fake, and their goal is to take your money or personal information.
How To Avoid It:
Legitimate employers won’t ask for money. Always research the company before providing sensitive information or paying for anything.
6. Tech Support Scams
Scammers impersonate representatives from companies like Microsoft, Apple, or your internet service provider, claiming they detected malware or viruses on your computer. They request access to your device to “fix” the issue, but in reality, they steal your data or install malware.
How To Avoid It:
No legitimate tech company will contact you unsolicited. If you receive such a message, ignore it. If you’re unsure, contact the company directly using verified contact details.
7. Fake Apartment Listings
These scams are common on platforms like Craigslist, where scammers create fake rental listings. They copy real photos and details from legitimate listings, then ask for deposits or fees upfront. Once they get your money, they disappear, and there’s no rental property.
How To Avoid It:
Always view rental properties in person before making any payments. Avoid paying deposits or application fees for listings you haven’t seen firsthand.
8. Online Romance Scams
Scammers prey on vulnerable individuals by forming online romantic relationships. Once they build trust, they start asking for money under the guise of emergency situations like medical bills or travel expenses. The FBI reports that romance scams cost Americans nearly $1.3 billion in 2022.
How To Avoid It:
Never send money to someone you haven’t met in person. Be wary of anyone who avoids video calls or face-to-face meetings and asks for money.
9. The “Sheriff” Scam
Scammers impersonate law enforcement officials, such as the sheriff, claiming you’ve missed jury duty or have an outstanding fine. They demand immediate payment to avoid arrest, often asking for unusual forms of payment like gift cards.
How To Avoid It:
Law enforcement will never demand payment over the phone. Hang up and call the actual agency directly to verify any claims.
10. Wrong Number Scams
This scam starts with a random text message from a “wrong number.” The scammer engages you in conversation, gaining your trust, and eventually leads you into an investment scam, often involving cryptocurrency. They trick you into investing money on a fake platform, which they control.
How To Avoid It:
Avoid responding to wrong-number texts. If you engage, scammers may try to draw you into more elaborate schemes.
Final Thoughts: Stay Aware to Stay Safe
Protecting yourself from online scams starts with knowledge. While scammers are constantly evolving their tactics, being aware of common scams can significantly reduce your risk. Keep your personal information private, don’t engage with unsolicited offers, and always verify the legitimacy of any transaction or request.
As online fraud continues to grow, it’s essential to remain cautious and skeptical. When in doubt, research the situation and contact customer support for the platform or service you’re using. If something feels off, it probably is.
At Redbird Technology Solutions, we specialize in safeguarding your online activities and home. From IT services to advanced security camera installation, we ensure that your digital and physical spaces are protected. Want to learn more? Check out our latest article, Essential Tips for Choosing Home Security Cameras, to take the next step in securing your home!
Recently, I received a wild scam email that made me stop in my tracks. It was surprisingly detailed, even including personal information like my name, address, and a photo of my house! As concerning as this was at first, it turns out this type of scam is more common than you might think. After digging into it and seeing numerous reports on Reddit, I realized it wasn’t just happening to me—this scam is making the rounds, targeting thousands of people.
In this article, I’ll walk you through what this scam looks like, why it’s not as personal as it seems, and most importantly, how you can protect yourself from falling for similar traps.
What Was in the Scam Email?
The scam email looked unsettling at first glance. The subject line was simply my name, and the body of the wild scam email contained my full name, address, and phone number. Attached was a PDF with a photo of my house pulled straight from Google Street View. The wild scam email claimed that someone had hacked my computer, watched me through my phone camera, and had “incriminating” footage of me doing “shameful things.” To prevent the footage from being shared with my contacts, the scammer demanded $2,000 in Bitcoin.
The scam email even mentioned the infamous Pegasus spyware, a government-level tool that made the threat seem more credible to anyone not familiar with its real use.
At first, it might seem terrifying. But here’s the key takeaway:
It’s a scam.
Breaking Down the Scam
Automated Mass Email, Not Personal Targeting
Even though the wild scam email feels personal, it’s anything but. This scam works by pulling information from publicly available data leaks. Our information has been breached so many times through various sites that it’s not hard for scammers to get their hands on it. They use scripts or bots to automatically send out these emails, which pull from databases of names, addresses, and phone numbers. They’re not specifically targeting you—they’re blasting this to thousands of people in the hopes that some will fall for it.
The scam works like this:
Data Breach: Scammers grab data from one of the many breaches that have happened over the years. Sites like LinkedIn, Yahoo, and others have been hacked, leaking millions of people’s information online.
Automated Process: The scammer’s bot goes through the list of names, addresses, and phone numbers from the breach. It pairs the information with a generic PDF letter, sometimes including a Google Street View image of your house.
Mass Sending: The bot sends out thousands of emails using the same letter, with only minor changes like name and address. Each recipient gets a seemingly “custom” email, but it’s just a copy-and-paste job.
Why the Scam Feels Personal
When you receive an email that lists your private information and claims to have hacked you, it’s natural to feel alarmed. You might wonder, “How did they get all this info? Are they really watching me?”
The reality is, they’re not. The Google Street View photo of your house? That’s easy for anyone to get. Your name and address? Probably leaked in one of the many massive data breaches that have happened over the years.
If the scammer actually had the compromising material they claimed to have, wouldn’t they just send it right away instead of asking for payment upfront? The fact that they haven’t shows this is just a scare tactic to pressure you into paying them.
Bitcoin Payment Demands
Bitcoin is the preferred currency for scammers because it’s hard to trace. Once the money is sent, it’s virtually impossible to get it back. The scammer asks for a payment in Bitcoin hoping that their victim, scared by the email, will quickly send over the money.
However, never pay these types of demands. If someone really had this kind of damaging information, they wouldn’t waste time with a long letter—they’d send the proof immediately.
How to Recognize and Avoid Scam Emails
Now that you know the scam is not as dangerous as it seems, it’s essential to understand how to protect yourself from similar attempts in the future. Here’s how:
1. Look for Red Flags in the Email
Urgency: Scammers often use urgency to make you act quickly without thinking. Phrases like “Pay within 48 hours” or “Send Bitcoin now or else” are huge red flags.
Strange Payment Methods: If the scammer requests payment in Bitcoin, gift cards, or other hard-to-trace methods, it’s almost always a scam.
Generic Information: The email may seem personal, but scammers use generic templates. If they can’t provide specific, verifiable information, that’s a sign it’s fake.
2. Never Click on Suspicious Links or Download Attachments
Even if the email looks legitimate, avoid downloading any files or clicking on any links. Attachments can contain malware that can infect your computer.
3. Don’t Respond to Scammers
Interacting with scammers, even to tell them off, lets them know that your email address is active. This could lead to more scam attempts down the line.
4. Use the “Report Phishing” Feature in Your Email
Most email platforms, like Gmail and Outlook, allow you to report phishing attempts. Use this feature to help the email provider improve their filtering and stop similar scams from reaching others.
5. Consider Freezing Your Credit
Since data breaches are common, and scammers may attempt to use your information to open new accounts, it’s wise to freeze your credit. This prevents anyone from opening a credit line or taking out a loan in your name.
In the U.S., you can freeze your credit for free with the three major credit bureaus:
Equifax
Experian
TransUnion
You can also consider freezing with smaller bureaus like InnoVis and ChexSystems.
6. Educate Yourself and Spread Awareness
Scammers rely on victims not knowing about their tactics. By staying informed and sharing this knowledge with others, you can reduce the chances of people falling for these types of schemes.
What To Do If You’ve Already Responded
If you’ve already responded to a scam email or even paid the scammer, take the following steps immediately:
Contact your bank or payment service (such as PayPal or your credit card company) to report the scam and attempt to stop the payment.
Change your passwords if you’ve shared any sensitive information, and use a password manager to generate strong, unique passwords for each account.
Monitor your accounts for any unusual activity and report it immediately.
Final Thoughts
While scam emails like these can be frightening at first, understanding how they work takes away their power. Remember, scammers are looking for easy targets, and their threats are hollow. Now that you know the signs, you can protect yourself and help others avoid becoming victims.
At Redbird Technology Solutions, we provide cutting-edge IT services to protect you from the growing number of online threats, from phishing emails to data breaches. We also specialize in security camera installation to keep your physical space secure. For more information on staying safe online, read our article on Understanding and Avoiding theWeb Envy Scam and let us help you stay protected in the digital world.
Choosing the right home security camera is an important decision. With burglary rates still high—an estimated 1 million home burglaries happen in the U.S. every year (Source: FBI Crime Data)—you want to make sure your home is well-protected. But with so many brands, models, and features, the process can feel overwhelming.
This guide will help break down the essential tips for choosing home security cameras so that you can make an informed decision without feeling lost. Whether you’re new to security systems or upgrading your current setup, these tips will help you understand what features to look for.
When you’re ready, Redbird Technology Solutions can help you find the best camera systems to keep your home safe.
1. Wired vs. Wi-Fi Cameras
The first decision you’ll need to make is whether to go for wired or Wi-Fi cameras. Both options have pros and cons depending on your needs.
Wired Systems:
Reliable: Wired cameras don’t rely on Wi-Fi, so they provide a more stable connection and won’t drop if your internet goes out.
Best for larger properties: Wired systems are ideal for homes where you need cameras covering multiple areas, such as all sides of your house.
Long-lasting: These cameras tend to be more durable and are often better at withstanding harsh weather conditions.
However, installing wired cameras can be more difficult and costly, especially if you need to run cables through your home’s walls or ceiling.
Wi-Fi Cameras:
Convenient and easy to install: Most Wi-Fi cameras are simple to set up and can be placed almost anywhere with a power source.
Best for smaller areas: Wi-Fi cameras are great for monitoring specific spots, like your front door or living room.
Portable: They can be easily moved if needed, making them a good choice for renters or people who don’t want a permanent installation.
If you have a smaller home or just need a few cameras, Wi-Fi systems can be a good option. Keep in mind that a weak Wi-Fi signal can affect the performance of your cameras.
2. Power Options
When picking a home security camera, you need to think about how it will be powered. You have three main choices:
Plug-in Cameras:
Indoor-friendly: These are perfect for indoor use, where power outlets are usually nearby.
Battery-Powered Cameras:
Flexible placement: You can place these cameras almost anywhere, indoors or outdoors, without needing to be close to a power source.
Downside: You will need to recharge or replace the batteries every few months.
Solar-Powered Cameras:
Eco-friendly: Solar cameras are great for areas where running wires is difficult.
Considerations: They need direct sunlight to work, and you’ll often have a wire running from the solar panel to the camera.
3. Image Quality: Why It Matters
The quality of the footage your camera captures is extremely important. Clear images help you identify faces, license plates, and other important details.
1080p (2 Megapixels): Standard for most cameras and provides good image quality.
2K (4 Megapixels): Offers sharper images and is a great option for most homes.
4K (8 Megapixels): Best for larger properties or if you need high-detail footage. It’s especially useful if you need to zoom in on recorded footage later.
According to studies, 2K resolution is enough for most home security needs (Source: Digital Trends). The key is to choose the right resolution for your property size and security needs.
4. Night Vision
Most security cameras today offer night vision, which is critical because many break-ins happen at night. When choosing a camera, consider the following:
Black and White Night Vision:
Infrared (IR) cameras offer decent visibility in the dark but only in black and white.
Color Night Vision:
Cameras with spotlights or enhanced night vision give you a clearer, more detailed view in the dark, showing colors rather than just shades of grey.
Night vision range is also important. Many Wi-Fi cameras offer only 20 to 30 feet of visibility, while high-end wired systems can offer up to 100 feet or more.
5. Camera Placement: Indoors vs. Outdoors
Where you place your cameras is key to ensuring full home coverage. For outdoor cameras, ensure they are weatherproof and positioned to cover entry points like doors and windows.
Outdoor Camera Tips:
Weatherproofing: Look for cameras with an IP rating of at least IP65 to ensure they can withstand rain, dust, and other weather elements.
Wide-Angle Lenses: These are ideal for covering larger areas like your front yard or driveway.
For indoor cameras, focus on areas with high traffic, such as living rooms or main hallways, to get the most out of each camera.
6. Motion Detection and Alerts
Motion detection is one of the key features of modern security cameras. Some cameras come with smart alerts, which can notify you when a person, vehicle, or even an animal is detected.
Custom Zones: Some cameras allow you to set specific zones for motion detection, reducing the number of false alarms.
Mobile Alerts: Most Wi-Fi cameras send alerts to your phone, so you can quickly check the camera feed if something triggers the motion sensor.
7. Two-Way Audio
Two-way audio allows you to communicate through the camera. This feature is useful for scaring off potential intruders or checking on your pets while you’re away.
However, keep in mind that audio quality varies between camera models. Some have excellent microphones, while others may be hard to hear, especially outdoors.
8. Smart Home Integration
Do you want your camera to work with your existing smart home setup? Many Wi-Fi cameras integrate easily with systems like Amazon Alexa, Google Assistant, and Apple HomeKit. This lets you control cameras with voice commands or use them as part of broader smart home routines.
For example, you can set up your system so that lights turn on when motion is detected, making it harder for intruders to go unnoticed.
9. Storage Options: Cloud or Local?
When it comes to storing your footage, you’ll generally have two options:
Cloud Storage:
Access footage from anywhere: Cloud storage makes it easy to view your video from any location.
Subscription fees: Many cloud services require a monthly or yearly subscription, which can add up over time.
Local Storage:
No monthly fees: Storing footage on a local hard drive or SD card means you won’t need to pay for storage.
Less accessible: You may need to be on-site to access the footage if you don’t have cloud backup.
Many cameras offer a hybrid option, combining both local and cloud storage for extra security.
10. Price vs. Quality
When it comes to home security, quality matters. The FBI reports that nearly 75% of burglaries occur in residential areas, so it’s important to invest in a reliable system (Source: FBI Uniform Crime Reporting).
While it’s tempting to go for the cheapest cameras available, it’s often worth paying a little more for better build quality, clearer images, and more reliable alerts.
Professional-grade systems can cost more upfront but often come with long-term benefits, such as durability and better customer support. Redbird Technology Solutions offers a range of high-quality cameras that balance performance and affordability. If you’re serious about home security, it’s worth considering a system from a trusted provider like Redbird.
Conclusion: Why You Need a Trusted Solution
Choosing the right security cameras for your home can feel like a daunting task, but it doesn’t have to be. By focusing on key factors like resolution, power source, smart home integration, and storage options, you can find the perfect system to meet your needs.
If you’re still unsure, Redbird Technology Solutions is here to help. With years of experience, we can guide you through selecting and installing the best home security system for your unique situation. Contact us today to get started with a security solution that will give you peace of mind and protect your loved ones.
Apple’s latest software update, iOS 18, is here, and while it may not be the largest update in terms of the number of features, it certainly packs a punch with quality. The new update offers significant quality-of-life improvements and features that will elevate your iPhone experience. Whether you’re a tech enthusiast or an average user, there are some must-try features that make this update worth your time.
In this article, we will highlight 10 features you should explore first after downloading iOS 18. From customizations to app security, iOS 18 brings tools that can enhance how you use your iPhone daily. Let’s dive in and discover what makes iOS 18 amazing!
1. Home Screen Customization Like Never Before
The first thing you’ll notice with iOS 18 is the unprecedented ability to customize your home screen. With more control than ever before, you can now truly personalize your device to suit your aesthetic and practical needs.
To start, tap and hold the home screen to enter “jiggle mode.” You’ll find a new “edit” button in the top left, which lets you tweak your home screen in ways previously unavailable.
Key Changes Include:
Small and Large Icons: You can now choose between small icons with app names underneath or large icons with the names removed. This can declutter your screen if you prefer a minimalistic look.
Custom Tints: Select from light or dark color schemes, or let it change automatically based on the time of day. Plus, you can tint your entire screen with a color of your choice, adjusting the intensity to fit your style.
App Grid Flexibility: You’re no longer bound to the traditional top-left alignment. Now, you can move app tiles anywhere on the grid for a more free-flowing design.
This added flexibility in design helps you tailor your iPhone’s appearance and usability to your personal taste. It’s simple but transformative.
2. Lock Apps with Face or Touch ID
Security is a growing concern in the digital age, and iOS 18 steps up by allowing you to lock individual apps with Face ID or Touch ID. This feature has been available in specific apps like banking apps for a while, but now you can apply it to any app you want.
To use this feature, tap and hold on an app, select “require Face ID,” and boom! You’ve added a layer of privacy. You can also hide the app entirely, moving it to the hidden folder accessible only with Face ID. This is a double layer of security for apps you want to keep extra private, like messaging or photo apps.
3. Lock Screen Shortcuts Customization
Another fantastic update in iOS 18 is the ability to customize the quick access buttons on your lock screen. Gone are the days when you were stuck with only the flashlight and camera options.
By holding down the lock screen and entering customize mode, you can now assign different apps or shortcuts to these buttons. For example, you can replace the camera with an app you use frequently, like Notes or a health app. This feature puts more of your favorite tools within reach, making your iPhone even more user-friendly.
4. Revamped Control Center
Apple has completely overhauled the Control Center in iOS 18. Swiping down from the top-right corner still gives you access to your quick settings, but the layout is more customizable and user-friendly than ever.
New Menus: Each section of the Control Center now has its dedicated page. For example, tapping the heart icon shows your favorites, and tapping the Apple Music icon displays all your music controls.
Add or Remove Controls: By tapping the plus button in the top left, you can easily add or remove controls. This allows you to tailor your Control Center to include only the settings you use most often, which can streamline your daily tasks.
As app developers can now add their own controls, this feature will continue to grow over time, making it more powerful and customizable.
5. Rich Communication Services (RCS) in Messages
One of the most requested features, RCS messaging, has finally arrived in iOS 18. Rich Communication Services is a protocol that allows for better messaging between iPhones and Androids, ensuring end-to-end encryption, higher quality images, and video sharing.
You don’t need to do anything to activate it as RCS should work automatically. However, if it isn’t enabled, you can go to Settings > Apps > Messages > RCS Messaging to enable it.
Now, iPhone and Android users can enjoy features like read receipts, high-resolution media sharing, and secure messaging even when communicating across platforms.
6. Send Messages Later
With iOS 18, you can now schedule messages to be sent at a later time. This is perfect if you want to compose a message but need to send it at a specific moment, perhaps when you don’t want to wake someone up or you want to hit someone’s inbox at a strategic time.
When typing a message, press the plus button on the left-hand side of the text box and select Send Later. You can then choose the exact time for the message to be sent. If you need to make any changes, you can edit or delete the scheduled message before it sends.
7. Hide Distracting Items in Safari
Safari has also received some major improvements in iOS 18, making it an even better browser for both casual browsing and productivity.
One of the standout features is the Hide Distracting Items function. If you’re reading an article or browsing a website filled with annoying pop-ups or distracting ads, simply tap the review icon in the bottom left corner and select “Hide Distracting Items.” You can remove elements from the page to focus on the content.
This feature makes reading on the web a lot more pleasant and helps cut through the clutter, allowing you to concentrate on what matters.
8. Live Audio Transcription in Notes
The Notes app has always been a favorite for productivity, and it’s been enhanced even further with live audio transcription in iOS 18. If you’ve ever had to type out notes from a meeting or lecture, this feature will be a game changer.
To start, open a note, tap the paperclip icon, and select Record Audio. As you speak, iOS will automatically transcribe your words into text in real-time. This is particularly helpful for capturing ideas quickly or turning spoken meetings into written records.
The transcription feature works on the iPhone 12 and newer models and is currently only available in English. Apple plans to roll it out in more languages over time.
9. Password Manager App
iOS 18 introduces a dedicated Password Manager app. This app consolidates all of your login credentials, passkeys, and two-factor authentication codes into one easily accessible location.
Instead of navigating through the settings menu to find your saved passwords, now you can simply open the Password Manager directly from your home screen or through Spotlight search. It’s a small but incredibly useful addition, especially if you have multiple accounts and passwords to manage.
This app also comes with security recommendations, such as flagging weak or duplicated passwords, and the ability to generate secure codes for websites requiring two-factor authentication. It’s everything related to password management in one place.
10. Improved Photos App
The Photos app has seen its most significant update ever in iOS 18, with several new features aimed at organizing and enhancing your photo library.
Some of the key updates include:
Hide Distracting Items in Photos: Much like Safari, you can now hide distractions in your photos, such as removing unwanted background objects.
Photo Summaries: Apple Intelligence can now create summaries of your photo albums, helping you relive important moments without needing to scroll through every image.
Due to the depth of these changes, it’s worth taking the time to explore the new Photos app separately.
Conclusion
iOS 18 is packed with features that enhance both productivity and security, offering significant improvements to the overall iPhone experience. Whether you’re excited about home screen customizations, locking apps with Face ID, or using the revamped Control Center, there’s something for everyone in this update.
Explore these 10 amazing features first, and discover how iOS 18 can make your day-to-day iPhone usage smoother and more enjoyable.
If you’re excited about these new changes, be sure to check out even more features in upcoming updates, including Apple Intelligence in iOS 18.1!
Let us know which feature you’re most excited about in the comments below, and don’t forget to share your experience with iOS 18!
In today’s digital age, businesses depend heavily on reliable and secure networking solutions. As companies grow and their networks become more complex, managing these networks can be challenging. This is where Meraki steps in. Developed by Cisco, it’s a cloud-based solution that simplifies the management of your IT infrastructure, making it ideal for businesses of all sizes. In this article, we’ll explore what Cisco’s Meraki is, its key features, and how it can benefit your business. Additionally, we’ll share a real-world example of how RedBird Technology Solutions implemented this technology in a warehouse, ensuring a seamless and efficient network setup.
Warehouse Wi-Fi Install in Glendale Wisconsin
What is Cisco Meraki?
Meraki is a cloud-managed IT solution offering a range of networking products, including wireless access points, switches, security appliances, and endpoint management tools. The standout feature is its centralized cloud management, which allows businesses to oversee their entire network from a single, user-friendly dashboard. This cloud-based approach eliminates the need for complex on-site hardware, making it easy to monitor, configure, and troubleshoot your network from anywhere.
Key Components
Wireless Access Points (APs): These devices deliver high-performance Wi-Fi throughout your business, ensuring seamless connectivity for all devices. They are reliable and easy to install.
Switches: Meraki switches connect devices within your network, such as computers, printers, and servers. These switches come with Power over Ethernet (PoE) capabilities, allowing them to power devices like access points directly through the network cable.
Security Appliances: These appliances protect your network from threats with features like firewalls, VPN support, and content filtering. They are crucial for safeguarding your business data from cyber threats.
Endpoint Management: Tools provided by Meraki help manage and secure devices like laptops, smartphones, and tablets. This ensures that all endpoints connected to your network comply with your organization’s security policies.
Why Businesses Choose This Solution
Companies of all sizes favor this platform because it simplifies network management while offering robust performance and security features. Here are some reasons why businesses widely use it:
Ease of Use: The cloud-based dashboard is intuitive and easy to navigate. This makes network management accessible, even for those with limited technical expertise. You can monitor your network, make configurations, and troubleshoot issues from any device with internet access.
Scalability: Whether you’re a small business with a single office or a large enterprise with multiple locations, this solution scales easily. Adding new devices or expanding your network is straightforward, without the need for complex setup processes.
Centralized Management: All devices are managed through a single dashboard. This simplifies IT management, reduces the need for on-site IT staff, and makes it easier to maintain consistent network performance across all locations.
Security: The platform includes built-in security features like advanced firewalls, intrusion detection, and automatic updates. These features help protect your network from evolving cyber threats, keeping your business data safe.
Real-World Implementation: Cisco Meraki in Action
To better understand how this technology works in a real-world scenario, let’s look at a project completed by RedBird Technology Solutions. The project involved setting up a network in a large warehouse, ensuring reliable connectivity and security for the business.
Project Overview
RedBird Technology Solutions took on the task of setting up a network in a warehouse that required robust and reliable Wi-Fi coverage. The project included running cabling, installing access points, and configuring switches to power and manage the network. Here’s how the project was executed:
Cabling: The team ran 300 feet of single-mode, duplex fiber from the data center to the warehouse. This high-speed fiber connection ensured a fast and reliable network backbone. Additionally, 500 feet of Cat 6 cabling connected various network devices.
Access Points: The team strategically installed six wireless APs throughout the warehouse to provide comprehensive Wi-Fi coverage. They positioned these access points to eliminate dead zones and ensure that all areas of the warehouse had strong, reliable Wi-Fi.
Switches: A 48-port PoE switch powered the access points and connected other network devices. An additional 8-port PoE switch provided extra connectivity where needed. These switches, with their PoE capability, powered the access points directly through the network cables, which simplified the installation process.
Management: After installing the hardware, the team integrated all devices into the cloud dashboard. This allows the IT team to monitor and manage the entire network remotely, ensuring optimal performance and security.
Benefits of the Setup
Improved Connectivity: With strategically placed access points and high-quality cabling, the warehouse now enjoys consistent and fast Wi-Fi coverage. Employees can use wireless devices without interruption, improving overall productivity.
Simplified Management: The cloud dashboard allows the IT team to manage the entire network from a single interface. This simplifies troubleshooting and reduces the time and effort required to maintain the network.
Scalability: As the warehouse operations grow, the team can add additional access points and devices to the network without complex configurations. The platform’s scalability ensures that the network can easily adapt to future needs.
Enhanced Security: The setup includes robust security features that protect the warehouse’s network from unauthorized access and potential threats. This ensures that sensitive business data remains secure.
Why Meraki is the Future of Networking
As businesses continue to grow and evolve, the demand for reliable, scalable, and easy-to-manage networking solutions will only increase. Cisco’s platform effectively meets these demands by offering businesses a way to simplify their network infrastructure while ensuring top-notch performance and security.
Emerging Trends in Networking
Increased Cloud Adoption: More businesses are moving their operations to the cloud. This trend makes cloud-managed networks increasingly valuable. With everything managed from the cloud, businesses can be more agile and responsive to changes.
Growth of IoT: The Internet of Things (IoT) is rapidly expanding, with billions of devices being connected to networks worldwide. The platform’s centralized management is ideal for overseeing large numbers of IoT devices, making it easier to manage and secure IoT networks.
Focus on Security: Cybersecurity remains a top concern for businesses, especially as networks grow in size and complexity. Built-in security features help businesses stay protected against evolving threats, ensuring the safety of their data and operations.
How Cisco Helps Businesses Adapt
Flexibility: Cisco’s solutions offer the flexibility to adapt quickly to changes. Whether you need to expand your network, add new devices, or enhance security, this platform has you covered.
Cost-Effective: By reducing the need for on-site IT staff and simplifying network management, these tools can help businesses save on operational costs. This makes it a cost-effective solution.
Innovation: The platform is continuously updated with new features and improvements. This ensures that businesses are always using the latest technology.
Conclusion
Cisco Meraki provides a comprehensive, scalable, and easy-to-manage networking solution that is ideal for businesses of all sizes. Moreover, whether you’re setting up a small office network or managing a large warehouse, this platform not only simplifies the process but also offers robust performance and security features.
At RedBird Technology Solutions, we specialize in helping businesses like yours implement and manage these networks. Our team of experts can design a solution tailored to your needs, ensuring that your network is reliable, secure, and easy to manage.
Ready to take your network to the next level? Contact RedBird Technology Solutions today to discuss how this Cisco technology can benefit your business. Let us handle your IT needs so that you can focus on what truly matters: growing your business.
Statista: Visit Statista’s official website and search for “IoT growth” or similar terms to find statistics on the growth of IoT devices.
By choosing Cisco’s networking platform and partnering with RedBird Technology Solutions, your business can enjoy a streamlined, secure, and scalable network that meets your current and future needs.
As technology continues to evolve at an unprecedented pace, the role of IT support has become more important than ever. With the rise of new technologies such as artificial intelligence (AI), machine learning, and the Internet of Things (IoT), the IT support industry is set to undergo significant changes in the coming years. As a business owner, you might be wondering what the future holds for your IT support. In this article, we’ll take a look at some of the predictions for the future of IT support for businesses in 2024-2025.
AI and Machine Learning Will Transform IT Support
Artificial intelligence and machine learning are poised to revolutionize IT support by 2025. AI-powered chatbots and virtual assistants are already being used to handle customer inquiries, and their capabilities are likely to expand further. These technologies will enable IT support teams to automate many tasks, such as diagnosing and fixing issues, providing self-service options, and managing security threats.
Benefits of AI and Machine Learning in IT Support:
Automation of Routine Tasks: By automating routine tasks, AI can free up IT support personnel to focus on more critical issues.
Enhanced Customer Support: AI-powered chatbots can handle complex queries, providing faster and more accurate support.
Proactive Issue Resolution: Machine learning algorithms can predict and resolve issues before they become major problems.
According to a report by Gartner, by 2025, AI will manage 85% of customer interactions without human intervention (Source: Gartner).
IoT Will Create New Challenges for Business IT Support
The proliferation of IoT devices in homes and businesses will pose new challenges for IT support teams. The sheer number of devices and the complexity of the networks they operate on will require new skills and tools to manage. IT support teams will need to adapt to these changes and develop strategies for managing and securing IoT devices.
Challenges Posed by IoT:
Device Management: Managing a large number of IoT devices will require sophisticated tools and expertise.
Security Concerns: Each connected device is a potential entry point for cyber threats, necessitating robust security measures.
Integration Issues: Ensuring that IoT devices work seamlessly with existing IT infrastructure can be complex.
A study by Statista estimates that there will be over 75 billion connected IoT devices by 2025, highlighting the scale of this challenge (Source: Statista).
The Rise of the Cloud
More and more businesses are moving their IT infrastructure to the cloud, and this trend is expected to continue. Cloud computing offers numerous benefits, including cost savings, scalability, and flexibility. However, it also introduces new challenges, particularly in terms of security and data management.
Advantages of Cloud Computing:
Cost Savings: Cloud services can reduce the need for on-premises hardware and maintenance costs.
Scalability: Businesses can easily scale their IT resources up or down based on demand.
Accessibility: Cloud services enable remote access to data and applications from anywhere.
Challenges of Cloud Computing:
Security Risks: The risk of security breaches and data leaks is higher in cloud environments.
Dependency on Internet Connectivity: Reliable internet connectivity is essential for accessing cloud services.
According to a report by Flexera, 94% of enterprises are already using cloud services, and this number is expected to grow (Source: Flexera).
Increased Focus on Cybersecurity
As cyber threats become more sophisticated, IT support teams will need to be more vigilant than ever. By 2025, IT support will play a critical role in protecting organizations from cyberattacks. IT support teams will need to develop new security protocols, implement advanced threat detection and prevention tools, and train employees to be more aware of security risks.
Key Aspects of Enhanced Cybersecurity:
Advanced Threat Detection: Utilizing AI and machine learning to identify and mitigate threats in real-time.
Employee Training: Educating employees about cybersecurity best practices to prevent human error-related breaches.
Regular Security Audits: Conducting regular audits to identify and address vulnerabilities.
The Cybersecurity Ventures report predicts that global cybercrime costs will reach $10.5 trillion annually by 2025, underscoring the importance of robust cybersecurity measures (Source: Cybersecurity Ventures).
The Rise of Remote Work
The COVID-19 pandemic has accelerated the shift towards remote work, a trend that is expected to continue. As more employees work from home, businesses and IT support teams will need to adapt to this new reality. IT support personnel will need to develop new skills and tools to manage remote workers, such as remote desktop access and virtual private networks (VPNs).
Supporting Remote Work:
Remote Access Tools: Providing secure and reliable access to company resources from remote locations.
Device Management: Supporting a wider range of devices, including personal laptops and mobile devices.
Communication Platforms: Implementing and managing communication tools to facilitate collaboration among remote teams.
A survey by Owl Labs found that 70% of full-time workers in the US worked remotely during the pandemic, and many businesses plan to continue offering remote work options (Source: Owl Labs).
Increased Focus on Customer Experience and More Personalized Support
In 2024-2025, IT will play a crucial role in enhancing customer experience for businesses. With the help of emerging technologies such as AI and machine learning, businesses will be able to provide more personalized support to their customers. IT support teams will be able to analyze customer data more effectively and provide tailored support solutions.
Enhancing Customer Experience:
Personalized Support: Using customer data to provide tailored support and solutions.
Effective Communication: Ensuring clear and timely communication with customers.
Proactive Support: Anticipating customer needs and addressing issues before they escalate.
A study by PwC found that 73% of consumers say customer experience is a key factor in their purchasing decisions, highlighting the importance of personalized support (Source: PwC).
Conclusion: Embrace the Future of IT with Confidence
The future of IT support is exciting and full of opportunities. By embracing new technologies and developing new skills, IT support teams can stay ahead of the curve and provide exceptional support to their customers. To stay competitive in the years ahead, IT support companies will need to invest in new technologies, develop new skills, and focus on providing an exceptional customer experience.
Does your IT support package cover you for future technology needs? At RedBird Technology Solutions, we are constantly updating our skills and knowledge to support your business goals. Contact us today to discuss how we can help you navigate the future of IT and provide top-notch support for your organization.
By staying informed and adapting to these changes, businesses can ensure they’re providing their customers with the best possible support. Embrace the future of IT with confidence and partner with RedBird Technology Solutions for all your IT needs.
By considering these trends and preparing for the future, businesses can leverage the full potential of IT support to enhance their operations and achieve their goals.
